My eyesight changed significantly and I ordered my glass thru this website (I am a returning customer). They delivered the glass on time. The frame was supposed to be expensive – but flimsy and it is bent at a joint. The screw is put it in a wrong direction. The included screw driver is bigger than the screw. Also, I took to local eye shop – they even cannot fix the screw. If they touch it can break. I send an email – no response after 3 days (2 days it was weekend). And their phone CS close at 2 PM PST.