On November 7, we had the good luck to have Greg #179 from AAA arrive when my car would not start. He handed me a cold bottle of water (yeah! It was 84 degrees and very warm) and immediately asked me what the problem was. He determined our battery was the problem, 4years old. He talked to my husband and they decided a new battery was needed.in about 15-20 minutes I had a new battery installed and was on my way. Greg was professional, friendly and very knowledgeable. Thanks Greg!!