I have no idea how I got signed up for a free trial of the Adobe Cloud. But when I tried to cancel it, they said I had signed up for an ANNUAL contract. Each customer service representative told me different terms and different prices. I spoke to two people on the phone and more online as apparently no one else answering the phone could help me. Further, this annual contract would automatically renewed unless cancelled. They could not send me a copy of the annual contract I supposedly signed which would give them a legal right to continue to charge me. And would not cancel my service until I wasted significant amounts of my time. Their customer service is inept and unresponsive. Don't deal with this company.