My parents who are aged 50 had a Flight scheduled to depart on 5th of November 2015 from San Francisco (SFO) to Bangalore (BLR) with a layover at Paris. The journey was supposed to last for 23 hrs including layover and transfer. The Flight took an ugly turn for the worse and the total journey period was over 45 hrs with 2 layovers one at Paris and one at Delhi. The flight attendant and crew were very disrespectful and cunning and had no respect towards passengers.

We weren't offered any facility nor help and were stuck in a different country for hours. My parents were on two layovers and suffered a severe jetlag which affected their work and mental conditions. This is completely unacceptable and we need a compensation from your end, for creating such a havoc and disastrous situation for my family else legal approach will be taken. Details of the flight: AF0083 departing from SFO to BLR at 14:15 on 5th Nov.

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