The car I rented got a flat tire. It had neither a spare (it was supposed to have a spare) nor did it have any short term inflation device. I had to wait almost two hours for a tow truck because of that. The replacement car was dirty. When I returned it to the airport I was overcharged for more gas than the tank even holds.in spite of numerous calls, I have never received the promised call back from them. I would never rent from Alamo again.