2014-15: Worst senior alert company ever. Beware they will not cancel your account when you call. They note in their records part of the conversation to leave open the account. They will require the equipment returned even though they won't tell you so they to keep your service billing. When you are billed and try to cancel, they threaten your credit. They take advantage of the elderly. Do not use them. I would rate them with 0 stars if it was an option.