I've called Ally numerous times to purchase my leased vehicle from them over the last 2 and half years. They keep telling me that it is a Florida policy that I must take the vehicle back to the dealer and purchase it through them. I repeatedly tell the person on the phone that it doesn't make sense. They won't give me the amount of money I owe on basically my truck so I can pay it off and have the title in hand.instead, they're making me go BACK to the dealer, have the dealer do the transaction for me (which is going to cost 1000 dollars). Besides that you have to pay loan fees and loan origination fees, etc. This is going to be the last time I lease a vehicle through Ally. Never seen a bank that isn't willing to take money that a customer is trying to offer them.

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