Amazon is just as crooked as the criminals they allow to sell on their website. Because they are paid by the crooked merchants, they refuse to honor their customer commitment if there is a problem. I came across people who market counterfit items as well as people who advertise falsely on the amazon website. You place and order and there is no such company. Amazon does not think you are entitled to your money back even though you did not receive the item. I was told by a supervisor on amazon that criminals do advertise falsely on their website and its hard to track them down. I believe the government should shut down amazon. The company is not what it claims to be. Merchants know that amazon will allow them to rip-off innocent people so consumers are ripped-off daily by criminals through and amazon does nothing.