I call Amazon every time and give specific and the same instructions on how to deliver the package. Because they use different carriers as well as carriers use different people to deliver packages, they fail to follow simple instructions to deliver. All I ask is to leave package unattended in the building. I gave my building code more than 5 times… They still not able to deliver the package without my presence. I have no time to call each time UPS and give instructions that are getting lost. Nobody from Amazon customer service followed up with me about this issue.