After making a true effort in paying off my AE Visa card, (called, verified balance, paid off balance and have confirmation number) I left to go out of town for a few months. During this time, they charged me a late fee on what was supposed to be a paid off account. So for 3 months I was charged late fees for a paid off balance. After calling customer service, they removed one late charge and happily charged me $73.01. (How very nice of them.) Needless to say, I have closed the account and will also never shop American Eagle again. Paid off a card and still got my credit pinged. Ridiculous!

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