I bought faucets 20 years ago and they came with a lifetime warranty. Now they are all rusted. I called them and they asked me if I had a receipt, I said not anymore. When I told them I did not have a receipt they told me that these models don't come with a lifetime warranty. I have been a big fan of American Standard for a long time, I used to sell their products through my business as well as installing their products in my home. I thought their customer service would have been better than this. This is what an American Standard faucet looks like after 20 years. Their customer service will not do anything about after repeated attempts at looking for a solution.