Paid half down, (over $2500). Order was never completed. Sent some smelly hungover guy to do (he didn't really know what) show me wood samples. He brought a bucket of random sticks in various sizes, not even trim pieces. It took me 3 weeks to get the smell out of my house. I decide that it was a shady company at best, called and cancelled my order, sent certified letter requesting same. Three months later (3) I still don't have my money back and no door was ordered or installed. Corporate sent me to "customer service" on hold 20 mins, then they hung up on me.