I purchased a couch and loveseat from Ashley Furniture late September for an October delivery. It is now mid November and I have yet to get the correct delivery. I have phoned the store manager at SW Military a crazy amount of times. She is always "out to lunch" or has the day off. I went to the store and she was "out to lunch" at 5:45 in the evening!

Corporate customer service is no help. I get put on hold for 15 or so minutes and no one ever gets back on the line. I'm having to call over and over to get service. As I'm typing in this review I've been on the line waiting for help for about 30 minutes now. I recommend NOT to purchase from Ashley Furniture. Run… Go to another store, a few more bucks is worth paying for peace of mind!

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