I am currently on the phone with a "supervisor" (so far 34 mins) To get a shipping return label (3rd time calling) to return 2 tablets for the 3rd time for the exact same issue. The last time I sent them in I received them back in less then 3 days! Surprisingly the problem had not been fixed.
This time I was told they would be replaced. Surprisingly the "supervisor" is now saying they do not have the authority. My warranty will run out in a month and since this has taken over 3 months I suspect this is the game this company plays.
I would caution anyone against purchasing from this company.