I reserved a car on Priceline and paid in full. One month later, I was reviewing my bank statement and saw that I was charged an additional $65.51 through Avis. I called the company, and they stated that it was insurance even though I declined all additional coverage. Their customer service was rude and demeaning and would not listen to my complaint. They refused to refund it even though I had my rental agreement showing that I decline coverage. Will never rent from Avis again.

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