I had a minor overdraft of 19.11. I had 11.00 dollars in my savings which technically made my account 8.11 overdrawn. So I was given a overdraft fee of 35.00 that they won't refund… The supervisor I was speaking was very rude and actually hung the phone up on me… Screw Bank of America. They are absolutely horrible in customer care… I'm closing my account and going elsewhere. They don't care about anything or anybody. I would tell anybody trying to open an account to use a different bank.