I made a deposit of three checks in the ATM machine in the Brighton MA branch. The machine took my checks and terminated the transaction, without depositing them into my account. A printed notice informed me that one or more of the checks could not be validated and I would need to file a claim for the amount. I approached a few of the "bank associates" and their only response was a snicker and to call the number on the receipt. I was informed that I had to file a claim to retrieve the amount of the checks (these are checks from colleges in the area) and that would take 45 days. Their response was "sorry for the inconvenience".

Leave a Reply

Your email address will not be published. Required fields are marked *