I had a similar experience as the others here. Got the "trial" of both products, which made me break out and smelled bad, then found my account charged $89. Called to complain and they said it was after the 14 days. After asking time and again for a supervisor and threatening them with a lawsuit they finally agreed to refund. Told me to call 2 separate companies to do so (I suspect they were sitting in the same room). Also said I needed to return the product, which I didn't mind because the creams were awful, but what happened to the "free" trial? It's a total scam.