This company is such a scam! And we were idiots for believing their bs. We bought 6000 points bi-annually and its not even enough to go anywhere. They suck you in with the promise of a bunch of free crap that again is unusable. They also kept us there for more than 90 minutes which is against the law. But they dont care! I am contacting an attorney and am going to see about filing a class action lawsuit.