On 11/8/15, I booked 2 rooms through Booking.com at the Comfort Inn & Suites in Cahokia, IL. Throughout the process Booking.com's site read "No credit card needed to book." "Refundable reservations. You have up until Nov. 12th to cancel." So I booked 2 rooms at the hotel, but before I did, it asked for my credit card, which I provided. My plans changed and 3 days later when I was going to cancel one of the rooms, I looked at the print-out which read. "Non-refundable." In addition to that my cancellation fee was the price I paid for each room! What a rip-off and scam!

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