So I went online to book a room at the Sleep Inn, in Richmond VA. I was trying to book a room for tonight. All other sites by default had my room date for the day of. This site which I didn't find out till I went to check in my room that same date book me a date 14 days out in order to give me a great rate. At the time I found out when I checked in they had no rooms. I was already charge for a date 14 days out. I had to find another room. This site is sooo horrible. Never ever use Booking.com. They are the worse. And once I called customer service to complain I had to fight with an agent to get a manager and then the manager didn't even want to come to the phone. The manager at Booking.com said he didn't want to speak to me. This is the worse site. Once again never use this site to book anything. They are a scam!!!

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