I had a problem with my cake mixer where by the top of the machine arm jumped down and didn't hold at the required position so it broke a plastic part off leaving the arm dangling. I took the machine very carefully in a well supported basket to the Bosch agents on the 19/06/15. It is now 11/11/15 only to be constantly told they waiting for the part and cutting a very long story there were parts brought in a couple of them but I'm still waiting.

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