I purchased a Bosch dishwasher in August of 2012. Model number SHX33RF5UC/64. It has the hidden integrated control panel. It worked well until a few days ago when it stopped draining. I called a local appliance repair company, which has fixed our appliances for 19 years. The repair person who came looked at the dishwasher and then decided they that they weren't familiar enough Bosch dishwashers to work on it.
I called Bosch, they agreed to pay for a diagnostic visit from one of their approved providers. The repair person took off the front of the dishwasher and drained it. They told me that they could not diagnose it without taking it back to their store. They weren't sure if it was the pump, the control panel, or both. I asked how much it might cost and they advised me that it probably would be around 300,000. I asked if he thought I should buy a new dishwasher, because the repairs were so expensive and they only warranted the repairs for 90 days. He recommended buying a new dishwasher.
So now I have a dishwasher that fills up, washes but doesn't drain. I hate to get rid of it, but if I get it repaired and breaks then I'll still need a new dishwasher. Shortly, after purchasing the dishwasher I bought the same one for my dad, because initially it worked well. It's really disappointing because I grew up with a KitchenAid dishwasher that worked for 23 years.in my experience today's KitchenAid products aren't any better than any other major brands.