I purchased model m1403s6fbn in 2012. Immediately I noticed something wrong with my water pressure. I called the water company, who installed the unit, and they said it was an existing problem not connected to the unit. I then noticed water collecting on the top of the unit and called them back. It still took 2 other visits, until a person from the Bradford company came and said yes, it was definitely the unit. They did replace it but it was 2 weeks of back and forth. Well, now 3 years later and they have to replace it again for the same reason. I have to pay $500.00 installation fee. I have no water and have to worry if it will happen again. I don't think it is fair that I have to pay installation for a product that has a history, at least for me, of this issue.

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