Was my first time renting a Budget Car Rental in Orlando airport. I always rent with Enterprise the wait in line was about 45 min then was charge way more than was told which we had already paid for the car about 308. When we was charged another 368. Which was not even told that he said all we had to pay was 14.00 a day for insurance which calculated to 108 and no one can explain why and we never got a cent back. I will never ever rent from Budget and we paid even extra over the phone another 115. For an upgrade and we still didn't get an upgrade we end up with a tiny car for 5. Shame on you Budget! I will never rent from you ever!