I am extremely unhappy and will never buy another Bushnell product.

On 7/23/15 you acknowledged receipt of my 7×26 Rainguard binocs. I sent them in for repair for poor focus and fogging. I was accused of abusing the binocs and that they warranty would not be honored. Scott offered to sell me the Legends at a discounted rate since the repair estimate of the Rainguards was excessive.

It has been almost 4 months and multiple broken processes of sending me first the 199104 and then the 199842 models. Bruce just said that it will be 4weeks before more 199842s are ready (QC'd and shipped). I cancelled the order (3 weeks to get refund!!!), absolutely frustrated and incredulous at Bushnell's lack of customer service, poor logistics and communication and nonexistent credibility.

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