I have been a CSpire customer for years, from Cellular South days. Today I tried to purchase 2 more iPhones and add my daughter and son-in-law to my account. I currently have my line and one of my sons’ on my account. The representatives I dealt with told me I had ANOTHER account that had a past due balance from TEN years ago that I had to clear up to do this. I have never had another account with them. Have always had the same account and I'm pretty sure that in the last 10 years when I bought new phones, added my son to my account, and/or went into the store to make changes to my plan, etc., that this issue would have arisen. And I'm positively certain that I would have been getting phone calls, collection letters, SOMETHING from them saying that I owed money if it’s true.
