I have been trying to speak to someone at CENLAR Central Loan administration for over 2 weeks now. Every time I call they have a problem with their system or they don't have access to the documents that I faxed them. I have been on hold for over an hour waiting for a supervisor to take my call. They have listed in their computer system that my escrow is short when I am proving to them it is not. Someone is either embezzling or stealing. Math is very simple if my taxes are 1200 dollars a year I should be paying 100 dollars a month not 180.00 dollars towards my tax portion. Very poor service. If your mortgage is sold to this company be very weary.