Have had Internet service with CenturyLink for years. Have tried for several years to have my speed increased several times. On first attempt I was upgraded but the system failed often. According to the technician, my lines would not support the higher speed and should not have been connected to start with. Paid the higher price for a year and they would not refund my money. A year later I was told the system would support the higher speed, so I ordered the upgrade. Two weeks later, not have I not received the higher speed, they have knocked out my service altogether. Numerous phone calls later and for over a week, I still don't have service and they will not look into it for several more days. I count on service to run my business. If another service is available in your area, I would definitely go in that direction.