I spent weeks, and hours of phone calls, trying to get internet installation sorted out.internet. That's all. They just had to flip a switch on. They couldn't get anything right — my email, the dates. Each person told me something different. And now, my first bill, is more than TWICE what they quoted me. However, the billing people apparently can't fix the bills. You have to call loyalty, and wait forever, and then beg someone to give you the price that you were quoted. Seriously? What kind of way is this to run a business?

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