No phone service on CenturyLink line. When repair order was called in, I was told that the first available appointment was a week away. This is my business line so no work-related communication, no conference calls, no follow-up calls for A WEEK!? How can that possibly be? Was told that the reason for the delay was multiple calls from my area which makes no sense at all. If other folks are affected a priority should be placed on the repair – pronto! Absolutely horrible customer service.