Was a CenturyLink customer 2 times and both times the bandwidth was only a 20th of what I was paying for. Both times had to cancel and still paid off my accounts without fighting the fact I didn't get what I paid for. Last month found out they sent a bill to collections for 2 routers from over a year ago. Only had one router for a week before cancelling and sent that one back as well. Called and even offered to pay the bogus charge to get it off my report and they said, "No". I can pay but it is on my credit report. So they ripped me off for almost $600 and I never had a working service. And now a credit report that includes a bogus collection for almost a year. Stay away. They don't care.