We were with CenturyLink for about 2 years and our bills were more time wrong than right. For example the one I attached should have an adjustment of $47.33. They did not give that to me. After calling and being on hold for 33 minutes it was finally adjusted. As for service, we had 2 techs come out in the month of October to fix Prism. Come to find out someone had taken us off our circuit. It hasn't worked right since. Once when we called, the gentleman actually told me to turn off my Prism boxes and then I could use my internet! Overall experience was more frustrating than enjoyable.