I have tried three times to get Chase to let me assume my mortgage so I could have my ex-wife's name taken off the mortgage. I was doing this for my own protection as the "paper trail" follows the ex even if they change their last name by marriage. A bankruptcy my ex filed ended up on my loan. After supplying Chase with ALL the info they requested, I was once again denied because they claimed the info I supplied was not acceptable to their liking. I have a good credit score, my mortgage payments are made by direct draw from my Chase account and I have supplied all the info they have requested. I feel at this point in time I may seek legal help elsewhere to resolve the problem Chase has created for me. I'm glad I found your website to present my situation.