I wanted to cancel a flight booking so I called the customer service. They at first told me it would cost $50 dollars. Second time I called they told me it's $25. I said, "It's ok." Then they send me the OTP code for cancellation which did not work out either. So I called back them again. They put me on hold for one and half hour. Finally a guy answered the phone and I explained him the situation. HE told, "You will be charged the cancellation fee second time." I mean is it stealing money from people. Never ever back with CheapOair. Finally the supervisor helped me out.

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