My complaint with this company is that Comcast care very little of their customers. Without customers… No jobs. I Called them TO set up a payment and they didn't take the payment as scheduled. Why ask for all this payment information and not follow through? I asked to speak to a manager, and the lady on the phone said I would get a call back from a manager or supervisor. But no one has called me back yet and my cable is still not working. I don't know who rips you off more… Comcast or DirecTV. Sad that they cannot treat customer… A paying customer better than this. I'm a veteran and I have seen enough of this country going to cap because there is no humanity anymore. It's sad when the upper management doesn't care, the employees are not going to care… So it reflects poor leadership, poor customer service support, and below standard equipment. I absolutely dislike Comcast.