My mother died in June and I called to cancel the service. I mailed the equipment back as requested and the company continues to charge my account without my permission. After being charged twice and called by me they continue to charge my account claiming they never received the equipment. My father died two months after my mother so things at my house are pretty scattered. I am not able to find the receipt and now have been told that they are keeping the money. This was after I told on two different occasions that it was in the process of being refunded! Do not give your bank info to this company.

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