I purchased a TV from Conn's on Jan 3 this year. The TV only worked properly for 4 months. I called the service department for repair. The service department is the most unorganized department of all, or so it seems. I've had service on my TV 4 times now with supposed new parts. My TV still does not work properly. Conn's is now saying it's not their problem. I want a full refund and they can have their TV back. Come to find out they don't give refunds, they will only give credit. I don't want to be a Conn's customer. I don't want anything to do with Conn's ever again. Do not ever buy anything from Conn's. Shotty merchandise, horrible customer service, even worse service department.