I have had workers come to the house on Tuesday, Thursday and Sunday. They have all been courteous but as soon as they have left, we lost connection to Internet, the TV, and most recently the phone. Since patients can die if they do not reach my husband by phone (which is why the police are often notified when our phones do it work) and we both work from clone and are losing much money by not being able to access Internet, since we have received truly lousy customer service, and since we have paid for Cox services for many, many years and should be seen as Valued Customers, I'd like to respectfully ask you to PLEASE fix the services you are charging us forand refund us for our loss.in the interest of saving lives, please connect our phone immediately.

Robin and Lou Scarcella

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