Purchased this coffee maker less than 1 year ago and it is the worst coffee maker I have owned. The lid pops up during the brew cycle which stops the product, and the program feature stopped working. Contacted Cuisinart customer service and they informed me that I would need to return the product to AZ at my expense with a check for $10.00. This is their 3 yr warranty. Terrible! Did not return the product and will never buy another Cuisinart product.