My father was a Pediatrician, and due to his sudden passing 2 months ago, I requested to have the current Dex Media contract/service cancelled. I submitted the appropriate form and official death certificate. I followed up with multiple phone calls, all of which appeared to be answered overseas, with no acknowledgement of the receipt of my mailed documents nor verifying the cancellation was being processed. 2 months later I'm still receiving bills and late notices from Dex Media claiming that our request has been DENIED. Tried speaking to someone today and now they are having system issues. I just want this contract cancelled due to the death of the primary business owner. There is no pediatric business without a pediatrician.