We are from Canada and recently became customers with Direct TV. We used our US cel phone to establish the TV service and we were on the cel for over 1 hour. I tried to contact Direct TV using our Canadian phone number but all calls were rejected/fast busy or got nowhere. I'm not sure but it sounds as if ALL foreign telephone numbers are being rejected. Not good for business! We have to be able to contact customer service while in the US using our Canadian telephone and also when we go back home. Please provide or correct this situation if you wish to continue having us as customers.