Consumers, whatever you do, never accidentally overpay Dish. They have kept nearly $500.00 of our money that they shouldn't have received. They do not call back when they say they are going to call back and they have claimed to reissue the check 3 times now. Their "Escalation" department and "Call Center for the President of Dish" is a black hole of useless information and people who cannot help you. We will be going on 8 weeks without our money, possibly 11. We will never do business with this company again. Beware!