My living room is flooded with water because of the terrible job the builders did installing the double window in the living room. The entire window is about to fall outside allowing water to pour inside my home on my newly purchased floors. I called Tyler who apparently is our neighborhood person who fixes issues with the house and he's done nothing but lied about everything! In addition, he hung up on me twice without even allowing me to explain what the problem was. I have a list longer than this email that needs to be fixed in this piece of cardboard box your company describes as a home.