I attempted to cancel service several months ago. Yet, they kept billing me. On this site there are others complaining of billing issues. It is obvious that it is standard operating procedure to make cancellation difficult. When I pleaded with the manager (finance dept) to consider the fact there was not utilization of there service, he gave me the run around instead of considering the issue fairly. How can we stop companies from doing this? Is there a regulatory agency that we can seek assistance from?