When I was traveling from Kochi-Dubai on 10th October 2015 I found a DEAD INSECT in my meal. When I complained it took almost a month for Emirates to reply (replied when I sent a second mail).in their reply Emirates just said, "We apologize." Emirates can't even handle a honest complaint so I wouldn't trust them for any of my future travel. My local supermarket has got more VALUABLE CUSTOMER SERVICE than Emirates. Shame on you EMIRATES.