I called to make a simple reservation. The guy that answered the phone was trying to rush me off the phone. Forgot to tell me about the extra 200 that was going to be place on my credit card. Didn't tell me that the Enterprise that was going to pick me up didn't open until 30 min later, not the time I told him I needed to be picked up. I called to talk to a manager about this. He also was rude and told me he couldn't talk to me he had to call me back. Really? Enterprise 2831 N. Federal Hwy. Horrible service.