I ordered 2 packages of Ritz dye on November 1st. I got a notification on Nov. 9th that it was finally shipped (it took them 9 days to send out 2 measly packages of dye?). As of today, November 20th, I STILL haven't received my package. The seller never actually sent tracking information – only a map of where the item is coming from & where it's being shipped to. I had to file a complaint with Etsy and with PayPal – and everyone was slow in processing anything. I will never purchase anything from them again & I warn all of you to go somewhere else to purchase. Otherwise, you may never receive your item.