Booked a 3 star motel Coco Key in Florida. Paid Expedia upfront with my credit card and was given reservation number and assurance that room would be waiting and that no other charges would be incurred. Got to motel and was charged $76.86 plus $50.00 supposedly would be refunded no later than 3 days after check out to my credit card. Got in room & roaches were everywhere, even crawling on linen. Went to front desk. Was denied a refund. Called Expedia – guess what was told. I would have to call back during regular business hours. Needless to say I will never book with Expedia again.