Expedia does not correct their errors in booking. I requested a Times Square Hotel "W". I requested a view of Times Square. They booked me across town at The Westin and even stated in my request a view of Times Square. MMMMM kinda hard to do, when you book me in a completely different hotel and neighborhood. When I tried to resolve their mistake, I was passed around on two separate occasions for over an hour each. I guess this is their way of not taking responsibility for their frequent errors. I was told too bad. Poor service all around.